The service from all of the staff was exceptional, it made it stand out from other hotels and I will definitely be using the ritz Carlton again
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Jason
2023년 6월
From check in to check out everything was great. I have to mention Joseph at the front desk was amazing, couldn’t of been more helpful and he upgraded our group upon arrival. He was definitely a highlight of our trip. The food at this hotel is of a high standard with great staff especially Alan who was our waiter at our last meal who had great recommendations and was very accommodating, however all the staff across the hotel where fabulous and attentive. I could not recommend this hotel enough, I have stayed at this hotel many of times and these standards have been up kept with each stay.
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Anna
2022년 11월
We've stayed multiple times at this property, but it was our first time after the start of the pandemic. It was incredibly clean, with employees masked at all times. The staff here is beyond nice - they make a good vacation great. Super friendly, accommodating, and helpful. The rooms, pool, grounds, and views are simply beyond. We'll definitely be back again!
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Terri
2021년 11월
my go-to when I’m in Palm Springs, absolutely beautiful and incomparable.
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Gladys
2022년 6월
Thank you Milton in Guest Services and Chef Noel for making our trip special. our dog Lucy was pampered the entire trip by all staff, but Milton and Noel went above and beyond to make our quick getaway a great one.
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Kelly
2023년 4월
When we arrived we got to this scenic view up to the hotel. Then we got offered great customer service and they were very helpful making sure we were comfortable and know whats in the area to do. We stayed on the 3rd floor which had an amazing view of the valley during the day and a well light city at night. Very quite and luxurious. Perfect stay for sure
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Nicholas
2022년 2월
Everyone was extremely kind and eager to happily help which made the experience memorable. Poolside service was efficient and a unique experience! Room had great views of the mountains and I loved that the hiking trails are easily accessible with beautiful views, not too difficult of a hike.
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Gladys
2021년 7월
It surpassed every expectation I had! The facilities were beautiful, and the amenities were exceptional! The room was luxurious and comfortable, and the pools were unbelievable!
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Kate
2022년 6월
Everything was fantastic! I do have an odd inquiry: both the chicken and pork sausages for breakfast where OUTSTANDING (my wife is a chef in NYC) where do you source them from? Thanks for the help! Can't wait to see you all soon! Best regards, James and Monika Carter
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James
2021년 10월
We had a wonderful room with a glorious view of the mountains. The gardens and communal areas were wonderful. The staff were super friendly and we had a bottle of bubbles and delicious chocolates sent to our room for my partner’s birthday.
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Andrew
2022년 1월